Terms and Conditions
Welcome to Posh Paws! By using our pet grooming services, pet hostel, and pet shop, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. General Terms
1.1 These terms apply to all services provided by Posh Paws, located at Shop No 2, Apostrophe Society, Datta Mandir Road, Wakad.
1.2 By booking or using our services, you agree to these terms and conditions.
1.3 We reserve the right to update these terms at any time. Any changes will be posted on our website or communicated directly.
2. Services
2.1 Pet Grooming Services:
- All grooming sessions are subject to prior booking.
- We ensure a safe and stress-free environment for your pets, but we are not liable for any unforeseeable health issues that arise during or after the grooming session.
2.2 Pet Hostel Services:
- Pets must have up-to-date vaccination records before check-in.
- Owners are responsible for providing any special dietary requirements or medications.
- We are not liable for any pre-existing health conditions or injuries.
2.3 Pet Shop Products:
- Products purchased are non-returnable unless defective.
- Please ensure the suitability of products for your pet before purchase.
3. Booking and Cancellation Policy
3.1 Appointments for grooming and hostel stays must be booked in advance.
3.2 Cancellation requests must be made at least 24 hours prior to the scheduled appointment. Late cancellations may incur a fee.
3.3 No-shows without prior notice will be charged in full.
4. Pet Safety and Health
4.1 We prioritize the health and safety of your pets. Owners must disclose any behavioral issues, allergies, or medical conditions prior to availing of services.
4.2 Posh Paws reserves the right to refuse service if a pet poses a threat to staff or other pets.
4.3 Emergency medical care for pets in our hostel will be sought if necessary. The owner will be notified immediately and is responsible for all related costs.
5. Liability
5.1 Posh Paws takes all reasonable precautions to ensure the safety and well-being of pets in our care. However, we are not liable for:
- Injuries or illnesses resulting from pre-existing conditions.
- Natural disasters, accidents, or circumstances beyond our control.
5.2 The owner is financially responsible for any damages caused by their pet to our property or other animals.
6. Payments
6.1 All services must be paid for in full at the time of booking or completion.
6.2 We accept cash, credit/debit cards, and other specified payment methods.
7. Privacy
7.1 We collect and use personal and pet-related information in accordance with our Privacy Policy.
7.2 By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
8. Disputes
8.1 Any disputes arising from the use of our services shall be resolved amicably. If unresolved, disputes may be referred to local courts under the jurisdiction of [Insert Jurisdiction].
8.2 These terms are governed by the laws of India.
9. Contact Us
For questions or concerns about these terms, please contact us:
Posh Paws
Address: Shop No 2, Apostrophe Society, Datta Mandir Road, Wakad
Phone Number: +91 7020754857
Email: contact@poshpaws